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  General Questions
  About Our Courses
  About Our Service
  Billing And Payment
  Technical Support
   
   
   
Help
 
  General Questions

How do I register with Great Wall Chinese?
How do I change my password?
What if I forget my password or ID?
Can I change my ID?
 
  About Our Courses

How do I become a student of Great Wall Chinese?
What is the Free Trial? How do I get this?
What is Free Chinese Level Test? How do I get it?
How can I find out my learning progress over time?
Can I learn the other units at the same time?
Why does the module reveal unfinished?
Is there any time limit on my purchased courses?
 
  About Our Service

What are the Great Wall Chinese services? How can I receive this service?
Specifically designed services for our customers
How and why would I recommend Great Wall Chinese to my friends?
If you would like to cancel your subscription, simply e-mail your requests to us at:
   
  Billing And Payment

How can I pay for the service?
How do I use PayPal?
Where can I check my payment history?
 
  Hard software require

 
Minimum Computer System Requirements
CPU
Pentium 266MHz or better
RAM 32Mb or better
Internet connection 28.8Kb/s (or 56Kb/s if talking with teachers)
System Windows 2000 or XP (SP2) or better
IE Internet Explorer 5 or better
Macromedia Flash Player: essential, Flash Player 8 or better
Sound board 16bit Soundblaster compatible (ESS isn't preferred)
Video board 256-color or better
Speakers and microphone essential (headphones with attached microphone are preferred, although you may use a separate microphone and headphones/speakers).
Trumpet essential
Monitor 1024x768 resolution or more
 
You will need a Web camera (webcam), a microphone, and speakers or headphones to conduct our online sessions.
We suggest that you install one of the following Instant Messengers to conduct our student counseling:

Skype (preferred): http://www.skype.com
MSN Instant Messenger: http://join.msn.com/messenger/overview